Mitchell Professional Coaching and Mentoring Privacy Notice 1st July 2020
Our contact details:
Mitchell Professional Coaching and Mentoring is the trading name of The G&B Mitchell Company Ltd.
Contact name: Glyn Mitchell Telephone: 01229 889711 Email: glynjmitchell@gmail.com
What type of information we have:
When you contact us through our website, by phone, email or post we will record and store (where given):
If you engage us to provide coaching and mentoring services with us, we will also record and store (where given):
How we get the information and why we have it:
We collect this information through your enquiry and/or booking with us through our website or if you contact us by phone, post or email. We also collect information during our work with you as we will keep records of conversations to allow us to provide our services. We need to collect and hold this information about you so that we can manage our professional relationship with you as providers of Executive Coaching and Mentoring. We will use this information to:
If you give us your consent, we will hold your contact information to provide you with information about our services, newsletters and articles. You may withdraw this consent at any time by contacting us. Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Glyn Mitchell at the above address
(b) We have a contractual obligation.
What we do with the information:
We will use your information to manage our professional relationship with you as outlined above. We do not share your information outside our Company unless you ask us to pass specific information to other people.
We will pass relevant information to your coach so that they can deliver a safe and appropriate programme to you.
How we store your information:
We will store your information in files held on our personal computers and other electronic devices used in our business which are password protected. Email correspondence with you will also be stored in our gmail account. We may also store paper copies of the information securely in our office at the above address. Our website is hosted by One.com and their cookie privacy policy can be found at: www.one.com
We will store information about our contract with you for six years in line with the relevant limitation periods and for Inland Revenue requirements. Each year we will carry out an information audit after the close of our financial year on. We will delete electronic information and paper information will be destroyed at a secure shredding facility when out of date.
Your data protection rights:
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at glynjmitchell@gmail.com or phone 01229 889711 or at our postal address if you wish to make a request.
How to complain:
If you wish to complain about any processing of your data, please contact Glyn Mitchell at the address above.
You can also complain to the Information Commissioner’s Office if you are unhappy with how we have used your data. The ICO’s address is: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Helpline number: 0303 123 1113